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A friend of mine once pointed out that almost all the time that computers save you is eaten up by dealing with technical support problems. Troubleshooting problems is just a fact of life, sadly. Oh my god. The spinning wheel of death. What the!? Trying to figure out why working on even the simplest document is painfully…. How can a designer correctly bill for hours spent when I waste an entire afternoon not actually doing any billable work.
Will be reinstalling tomorrow I think. What a shame. Can you duplicate the before and after distinction, perhaps by creating a before and after video on the same document in the old and new versions? Show what that spinning wheel means and stress how much time and thus money it is costing you.
When I lived in Seattle, I got to know the ID team there and once met alone with their entire development team. They really do want to enhance and improve ID, but they must justify the expense to those further up in Adobe management. And justify means hard evidence from users that they can pass along.
You or others might also offer to supply them with whatever is required to duplicate that problem. Take it from someone who used to do troubleshooting, intermittent problems are a pain to solve. Are your documents stored on a share over your network? Store your document local on your computer mac or pc, need an info? Unmount ALL shares and test the speed in Indesign. I have updated some of the apps already. Should I remove all and start over? We pay them good money — thousands of dollars over the course of years and we get SHIT — InDesign is the worst update ever.
I make my living from this program and cannot function with it. Just pissed away another hour and am nowhere near the finish line. Problems with ID must be installation-related. Instead, I find ID a powerful tool that saves me many hours. Just yesterday, I had a tedious editing job on a long book that should have taken hours of drudgery. That alone was worth my November CC subscription. Right now, my gripes are with Apple and the bugginess of OS X Mail and TextEdit crash almost daily.
That is bad. I cannot even find where to download the version and I just had to uninstall and now will reinstall. Repeatedly crashes. Drop-down panels from the options bar, such as colour, cannot be expanded by pulling on bottom-right corner, as was the case with CS5. When typing recently, every letter began to be repeated, like this: rreeppeeaatteedd some more than twice: rrrreepppeeeeeaatteeeedd.
I had the very same issue. I checked everything!!! Had my system wiped and reformatted and all kinds of hoops I jumped through. Come to find out, what was causing the crashes and weirdness was my wireless mouse!
If you have a wireless mouse, swap it out for a wired one and see if that helps. Bluetooth mouse issues on Macs may not be due any flaw with InDesign. There seems to be some flaw in recent versions of OS X that creates really weird, jumping-around behavior by a BT mouse and dropped connections to BT keyboards. You can read about it here. Turning that off, solved my problem and that of some others. But since it is easy, it is worth a try. Click behavior is inconsistent. And the difference can happen mere seconds apart.
On other occasions, a click has to be repeated over and over again to get it to work. The situation gets particularly bad when video gets streamed wirelessly. That locks down multiple WiFi channels with continual data. Antennagate a few years back illustrated that. Wireless also means kissing security goodbye. Aside from having to occasionally save and close a book-length document to deal with slow-downs, my only ID problem right now is an odd crash that comes when I try to jump to a page using the box on the lower left of the ID window.
Doing so, will sometimes kill ID in an instant. All but perhaps my most recent edit is safe. I do wish Adobe would toss a few crumbs to ID users. My Mac mini is from and has the stock drive. Remember all the tricks of the trade. When I got that Mac mini, I immediately maxed it out at 16gb. OS X knows how to swap memory with disk storage and keep chugging along.
But all that disk swapping will make any app painfully slow. I hate scrolling through those dropdown panels and find the tiny type in panels an eye-strain.
All the squinting and scrolling is getting to be a pain. My hope is that Adobe will give us an iOS app that lets us off-load a lot of the clumsy tedium of tiny panes onto a quick-to-use iPad screen with decent-sized type. Scrolling and selecting from a long list is better in a touch UI, particularly with a full-sized iPad screen.
Mike, are you running with CC version of InDesign? I am having trouble with my Macbook Pro running slow and spinning beach ball — it only has 8GB of RAM and apparently shares with the hard drive — but then I only run the one app Indesign.
I want to purchase another iMac but am worried that I get the right specs for InDesign. My Boss sent me the invite and I accepted and when the Cloud finally loaded and installed the apps I needed, they all say that we only have a trial version of all of them.
I suspect they have similar tricks up their sleeves for subscription services. Give them a call. Same here! I cannot get Indesign to run at all. I am back at Indesign which works just fine, thankyou and filing a complaint with the Washington State Attorney General. I cannot believe they have allowed their wonderful software to be screwed up this badly. Uninstall, reinstall and replace your preferences and you will be fine.
No need to go over the top. It is you, not InDesign. What makes you think that it works fine for all of us? Speak for yourself. You are probably right that it is daft filing complaints. You have no idea how many uninstalls, re-installs, calls to customer support who seem to know less than I do I have been through.
I have been through the suggested page of install problems a hundred times. I am not an inexperienced user. I used to write software manuals from raw software. I have been using Indesign for over a decade. My husband is a software engineer.
I have spent DAYS in this. I have tried turning off every piece of software running simultaneously, uninstalling most of my fonts, unplugging my portable hard drive.
I have plenty of drive space. That is just a few things. I just have no clue what to do to get this stuff to work. However, last night after I wrote my first comment, I discovered something.
If I open Creative Cloud desktop manager, sign out, then sign back in, my problems seem to disappear. But I have to do that every time I open Indesign. So I will be on to customer support about that today and report back.
If it was really the software then it would simply affects us all. It does not. It affects a few. So it is not the software itself but someones combination of system. Adobe need to update their customer services and think clearly before releasing an update that serves no purpose.
Reporting back. Although this is not really the topic of this thread, I seem to have found a solution in several steps.
Just do it. I discovered it by accident. It seems to solve several problems. If you already used Windows uninstall, you may have to run through this thing twice. Then, install Indesign It should open like normal and run at reasonable speed.
It should open in Indesign normally if the file association is correct. Mine was. If you can, no problem. This will cause it to delete the preferences file Yes, I know you just deleted it in Step 3.
It will delete it again and this is important. InDesign should—at long last—open normally. And after this you can open the Windows 7 Start menu and desktop shortcuts as usual.
I should run an normal speed, which is pretty darn zippy. I think the install software in the Creative Cloud might setting the properties on the preference file to read only. In my system, like many others, it requires admin permission to open a read only file.
CC gets admin permission when it opens, so that is why you can open it from within the Creative Cloud desktop app. This looks like a bush-league install programming error, to be frank. As much as I love their software, Adobe makes too many mistakes on the install. When new programs came out every three or four years, it was a headache but not a big problem.
But I have a whole new batch of updates sitting in Creative Cloud app as of this morning, and I have just barely gotten InDesign functioning from the last round. No way am I pressing any install buttons for a long, long while. I need my hair to grow back after tearing out so much of it on the last round.
I really wish they would up their game on the install. Creative Cloud should have done that and may yet, but so far, not so good. But I am happy to have figured this out for now and to be back to work. Thank you for all your comments. Can only agree befuddled , why have adobe broken a well oiled machine, can only assume they feel the need to update far too often because of the subscriptions, I have wasted far too much time on unnecessary updates , In Design has been the worst but a close second was acrobat which luckily i kept version and i know refuse the update on it.
I just installed last night. Terrible update. I edit books running hundreds of pages with illustrations and dozens of styles. A four-hundred-page book edits as easily as something short. There are too many reports of it to shove aside.
One factor may be an issue. Nor do I work with someone who does. I have a very simple workflow. Not so for my writing with Scrivener. I mostly write on an old MacBook running Not being afflicted with tech-anoxeria, I am not into thin but un-upgradable laptops.
But I edit occasionally on my desktop with The result of that OS X mixing with the same version of Scrivener is a weird glitch. From time to time, Scrivener will crash when I try to open a document on my MacBook. But the files are shared via Dropbox. I can then save that document on my Mac mini and it will open fine on my MacBook. Nothing more than opening and saving is required. The problem does not seemed to be saving in It is totally a I suspect there is a file corruption problem with the latest Scrivener, probably intended for My Hit the unlucky combination and you have trouble.
Avoid it and all seems well. Call it Adobe roulette. One useful way to diagnosis the cause would be to get those having troubles to describe their work flow, looking for some particular combination of OS versions, ID versions, and work practices that an ID file has undergone and that makes for trouble. I assume Adobe is doing that. I have not have this happen until recently, but Windows can sometimes, not always, treat either the ID file itself or linked files within the ID file as coming from another computer.
I am not clear why Windows 7 is suddenly blocking my files. I guess it might be because it treats my usb desktop drive as another computer, but who knows? Sometimes, it does nothing. The only way to unblock a file is to go through all the linked files one by one, right click, check the properties box and manually unblock each one. Windows does not have an unblock all these files feature, nor is there any way to tell if they are blocked short of right-clicking.
It is possible to right-click and uncheck Read Only for everything in a file, but not for blocked files. If you have the Professional version of Windows, you can turn this feature off, but not the Home version. I got the spinning wheel of death in ID when I tried to package a large file. Slow typing and other oddness happened if any of the linked files within the doc are blocked and seemed to go away when I unblocked them. If you are on a Mac, then never mind.
I did everything as you said to above. I open it and it automatically closes after 2 seconds. Updating to CC Beach ball spinning endlessly, constant crashes, windows failing to respond, files not opening.. I typically work on a page magazine with high-res images and custom fonts.
Impossible to do anything after updating, tried going back to CC 14 which I thought was also very slow!! It worked!!! And the best part — I can actually scroll through the document without without having to wait 10 minutes to render. I gather this solution might have some issues, like not syncing my cloud services Kuler, ios Capture , but at least I can get back to work.
Hope this helps. Any fix, however quirky and troublesome, is good news. It suggests this slowdown and similar woes is connected to accessing CC, although why ID would want to be continually be doing that is beyond my understanding. I Googled a query, and came up with one that might help. This Adobe document is detailed, but dates from It explains the different types of Adobe Creative Cloud services, the various methods that customers can use to restrict access to those services, and the pros and cons of the different methods.
All of these service types can be accessed from various types of clients: Adobe applications, non-Adobe applications and plug-ins, and web browsers. Also discussed are methods of restricting access to Creative Cloud desktop applications in online situations and of allowing access to the same applications in offline situations. Something might be learned from blocking each of those four services. Knowing a firewall makes a difference could aid in their troubleshooting.
I used to work in electronics. It helps a lot to know what makes a problem go away. Good luck next month when CC needs to connect to see if your account is still paid for. You may find every piece of CC software going into demo mode…. Sometimes simple vector files take forever or at least 3 minutes to open. Ditto with InDesign files: even a letter size document with one text box and one word. Jonathan, could adblock Chrome only be an issue or SelfControl a firewall for time wasters so I actually get work done — not browser specific.
Indesign is truly awful. Perhaps it has something to do with that stupid Libraries palette that insists on popping up on every launch, even though you close it out? Unable to work. Deadlines are looming, along with a sure-to-come meeting as to why the ball dropped on this assignment. If anyone is considering working in design, they should honestly reconsider. I think much of the problem is coming from a wonky implementation of Creative Cloud, not Indesign.
After much frustration, I got rid of similar problems by opening Creative Cloud. Sign in if necessary. Then, click on the gear icon. Choose preferences. Sign out. Close Creative Cloud. Reopen it and sign back in.
This resets your sign in. When you set up a new computer or other major changes, the Creative Cloud app can sometimes lose the sign in info or it gets corrupted. This causes InDesign in particular to crash, spinning wheel, etc. I saw it all. I am enjoying InDesign However, you can use Creative Cloud to install InDesign which many people prefer. I run both and save legacy backups, so I can pick up a project in if need be. I am having many of the rpobelms refrred to above. This si serious for Adobe.
What is the alternative as this is very frustrating and time consuming. Abbot, that CC subscription entitles you to full and free product support from Adobe, so take advantage of it. Actually, that may be support for tech writing products such as FrameMaker. Thanks Michael. Another tip our president of our IDUG chapter suggested is to go into the CC app and turn off syncing for the app and fonts.
It has helped a bit but ID still loads a little slow. Are you guys on a Mac or PC? Sure there have been some minor glitches, like frames not snapping to guides, but that seems fixed now. On my old MacBook Pro — 4gb ram — no problems at all. I dont sync anything or mess with the online Library features as they seem flaky and very unresponsive.
With some bandwidth tools you can watch the gazillion adobe servers your system is trying to reach…its ridiculous — so I disable as many outbound options as possible. Maybe try disabling or at least not using some of the features — — the CC suite works flawlessly for me.
Some of these issues may be because CC developers sit on high bandwidth, very reliable connections to their servers, while many of us must deal with often-flaky connections from far away. And in my case, the Creative Cloud app that Adobe probably uses for that chatter rarely stays up more than a couple of days before become unresponsive, with a spinning wheel of its own.
Any chance you might write up how to turn off as much of the chatter with CC servers as possible? When I scroll through text to edit it, it disappears momentarily. Any movement to navigate across the pages causes the entire column of text where the cursor rests to blank out. Zooming in or out makes no difference. Styling text using paragraph styles causes text to overlay, so that I have one paragraph in the new font and underneath, the text in original font.
Text changes to styled font if I zoom out. Weird blank boxes are popping up within the text and causing the text to flow around them, but disappear when the page is moved and text flows normally. Still no joy. I have tried to delete ID preferences and reinstate them — still have the problem. I have a 32 page document to style and a deadline soon — there is no way I can do this with my current issues.
Please advise! ANybody else have these problems? We have three iMacs in the office. Their advice: Make sure you regularly repair your HDD while the problem persists. No help with the InDesign issue, though. My hunch is that the version of ID for Macs has a host of memory management issues that appear with larger and particularly book-length documents.
The spinning wheel issue I have tend to come either:. The code for that seems to have been swapped out. ID seems to think it must—absolutely must—reformat all the pages that follow and never mind the hassle that is to me.
At times, it gets so bad editing becomes impossible. To enter a single word, I must wait for spinning wheels twice. Various ploys will make the problem go away for a while. Saving the document, closing it and even restarting ID seems to help too, but only for day or two. That is ridiculous. Has anyone done a study contrasting problems under Windows versus those on Macs?
No iMac toys please. Nine times out of ten, I have to force the app to quit. Today, InDesign has crashed 3 times The problems seem to be never ending! I was on chat with Adobe last week for a couple hours. We did everything tier one could do. He figured it was a Mac issue. Next day, I upgraded to El Cap. That sped things up. Sean at Apple was really great. We got things as clean as we could. I was able to upgrade everything but ID. Thing is, it is still slow.
The rest of my Adobe products are fine. For now. Anton, lets just keep the PC snark out. I like how my iMac and laptop work except for the cold shoulder Apple and Adobe give each other every 3 or 4 years. I had to use both at my last job and it was annoying. This may not apply to all of you on Macs or even all of your situations BUT for me, the answer is: not enough memory. It was a warning that that you best get on a faster computer or rig up extra RAM somehow.
I have 4GB in mine. Apparently, that is what is causing the slow down. Gotta check with the local tech read: hetero life mate to see if we can wedge more in there. Unfortunately, its not wholly the RAM. My Mac mini is tolerably fast—a 2. In an earlier posting, I suggested the memory allocation may be flawed. And prices have gone down. Nor do they care—hence removing the headphone jack from the iPhone 7. Personally, I respect them more if they were openly greedly rather than offer bogus excuses.
You can find out how much memory you can add to your particular Mac. If you can afford it, you might also look into adding an SSD:. Ujff6-BvC- —-. If the issue is swapping the document files as opposed to the ID app itself then that may help. Funny how that never came up in any of my searches either. It did have one positive impact. The load time for a page book with some two-dozen pictures went from 10 seconds, which is certainly tolerable, to an amazing 2 seconds.
Thing is, why are SO many people having this same problem with just one app and not the whole thing? Is Adobe talking about it? Even Microsoft Office is flawless in comparison!
I never, ever thought I would say that. So, what is it with InDesign? Is it coming to the end of its life? Not helpful, I know. Adobe clearly favors some products and families of products over others. Photoshop is at the top.
Video and audio editing also seem to get a lot of attention, as does UI developement tools. InDesign is almost ignored. It could also be just a matter of executive egos. Audio and video editing is flashy. Adobe executives may see ID as a feature-complete product. Also, keep in mind that Adobe is improving ID. Fonts, stock photos, and similar CC assets do benefit ID users. But that too is at the periphery. Not endnotes. No decent main dictionary.
No project or document specific dictionary. Adobe, Apple and Microsoft all exploit Hunspell but give it little money. The fact that Adobe had to make a big deal about glyph selection in ID illustrates that. In a good upgrade, that would have been a mere addendum. And add to that the fact that ID , with is sluggishness and crashing, seems to be a poorer product than than ID Going with one this late would push the one into I can understand your frustration, as I had to turn work away on the weekend owing the unreliability of ID — non-stop crashing.
After all the ups and downs over the past three years, it was the final straw and I cancelled my subscription. They were great people to know. The result morale problem may be why, a few years back, the ID program manager let developers choose one special project for themselves, some one feature they wanted ID to have.
RAM is a good illustration. If you can get the work done with an older computer with but 2 Gig of RAM, he sees no reason to buy you more. For you, time is money. For him, hardware is money. And alas, these cheap bosses often carry a lot of weight with companies such as Adobe. You and I buy one CC package at a time and use it heavily. These bosses determine whether hundred of people under them use ID or not—or at least how many employees will use ID or be stuck with Word.
And these cheap bosses, whom I might add mean well, are more interested in whether ID will run in 2 Gig of RAM than whether it will run faster in 16 Gig. And I do see their rationale, without some checks in place, employees will go for more computer than they need and more software than they can use.
I have worked in various advertising agencies over the years. Limited their product features and capabilities to control how you use it. Not to mention hardware. Even software is limited and more expensive. Instead of working with Adobe, they decided to kill Flash.
Which is why I think this whole InDesign issue you guys are having is due to restrictions set in place by Apple. Why Are their products do damn expensive? The richer they get, the richer they want to be. Look at what Apple did to evade EU taxes.
I watched that from Seattle and saw it wash the mystique off Microsoft and I saw friends who work for the company go from enthusiastic to guilty. Fighting those EU taxes will do the same for Apple.
Instead, Apple puts too little RAM in its base product Macs, tablets and phones and then charges four times the market price to get a decent amount. This model has everything I need. Anton, No haters! Now I just use Macs because of one word: Vista! Haha, Vista was a mistake. I think the good thing about Microsoft getting slapped around by competition is the fact that they are trying really hard to fix things and make a new name for themselves.
I remember I used to tell people Apples were so awesome because they never crash like PCs. Up yours adobe. InDesign CC behaves as if they are not there. My current plan of action is to copy up to page and save it to a text file, then do the same with page onwards; combine them and save AGAIN to a text file.
This will involve several hours tedious work for me, unless anyone has a better idea. Of course, this cure will only last until I accidentally perform the unlisted key combination that inserted the 46 pages in the first place. Check the text flow and see if p.
If it does, simply use the Pages panel to delete those blank pages and the problem is solved. Doing that may have even triggered the problem you have. Scrivener and several kindred apps make far more sense for writing. They let you focus on the content rather than the layout and make moving a scene from chapter 7 to chapter 9 much easier.
There are several such apps on the market, including StoryList and Ulysses. All are intended to make book writing easier, so you might want to try several before committing. I went with Scrivener years ago and have never felt the need for any other app. With its built-in outliner, it works well for those who write from an outline. You can do what I do and just throw down ideas and arrange them later. Indeed, I have long suspected that Microsoft not only deliberately makes the UI of their Office apps difficult, but changes them every few years so that business and their employees get locked into that UI.
And yeah, I did get into a Word tirade. What writers and publishers need is a descriptive-free, tagged format. It defines what a word or block of text is while specifiying absolutely nothing about how it looks. First-level headings would be describe as such but not defined as bold or larger than body text. I think there are reasons for this failing.
They babble about what they want said, and someone else gets stuck with the details. That tagged-by-meaning approach would make users more platform and app independent. One reason I do my own writing, editing and publishing is that I experienced the publishing industry approach when I did a little writing for the giant Pearson back in the late s.
There are staff at those companies who will defend to their dying breath clumsy, Word-based workflows that date back to the late s. As an independent, I need not deal with that. I do what works best.
The idea that giving staff good hardware could save time and money is beyond him. It has to be done well to be worthwhile. Will Word let you tag every item in that outline with a keyword and display only those with a certain tag? Scrivener will.
For fiction, does John know something in a scene before John is told it later? In history or biography, is a subject brought up before it is explained later?
Manging that with a Word document or a series of them is horrid. Scrivener will let you selectively display items in an outline that deal with a specific theme or person.
You can read them in sequence, excluding all else. And if you have a complex timeline, Scrivener will work with Aeon, an app specifically designed to manage timelines. It is designed for writers. Word fans strike me as like those who think a Swiss Army knife and a crescent wrench are the only tools they need. Microsoft Office products typically add features so some tech pundit has something to write about and so corporate departments have reason to upgrade.
Yes, but does do that well? No, almost never. It did what was needed for writing and did it well. Since then, Microsoft has simply slapped on features and done so not just in some clumsy fashion, but changed how its done every few versions, lest its open-source competitors catch up. In my layout work, I often need to look at Word documents in the original. Instead, I do like any talented craftsman would do and get the proper tool for any task.
Not app can do everything well. Nothing could be further from the truth as I use Scrivener. Thank you for your swift and helpful responses. I am guilty of primary writing in InDesign and do take your point that it should be in Scrivener or similar. The reason is historical. Michael W Perry, yes the text does reflow, missing out the 46 pages, it does re-connect when I delete the pages.
So far so good. If the problem is sorted, I am happy. This also could be upsetting InDesign, it certainly opens the gate to accidental key combination mistakes.
The reasons you gave I understand and accept, thank you. Shihab S Joi, thank you for the insight into submitting manuscripts. I can be Sovereign in my own office, but I must accept that the World outside works to different rules. It may even have been ish because I bought , installed it after breakfast one morning and uninstalled it before lunch the same day. But thank you for the tip, it might help others. This causes insert of empty pages. Do not use InDeign as an texteditor…. You are correct, Frans vd Geest, about the keys.
I do use the enter key to force a new page on the occasions when one is required. It is remotely possible that I leaned on it for long enough to insert 46 pages into the middle of a sentence, without noticing. Development, I bought Scrivener this morning and plan to use it as my text editor. So nice to discover another person with unique thoughts on this subject. This web site is something that is needed on the web, someone with a bit of originality!
Please log in again. You signed out in another tab or window. This script performs the installation or uninstallation of an application s. PowerShell App Deployment Toolkit - Provides a set of functions to perform common application deployment tasks on Windows.
The script is provided as a template to perform an install or uninstall of an application s. The script either performs an "Install" deployment type or an "Uninstall" deployment type. The script dot-sources the AppDeployToolkitMain. The type of deployment to perform. Default is: Install. Specifies whether the installation should be run in Interactive, Silent, or NonInteractive mode. Default is: Interactive. NonInteractive mode is automatically set if it is detected that the process is not user interactive.
Allows the return code requires restart to be passed back to the parent process e. SCCM if detected from an installation. If is passed back to SCCM, a reboot prompt will be triggered. Disables logging to file for the script. Toolkit Exit Code Ranges:. Set the script execution policy for this process. Variables: Application. Variables: Install Titles Only set here to override defaults set by the toolkit.
Variables: Exit Code. Variables: Script. Variables: Environment. Definition - Parent. Dot source the required App Deploy Toolkit Functions.
PositionMessage " - ErrorAction ' Continue '. Exit the script, returning the exit code to SCCM.
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